Terms of Service.
Agreement for using XealAI products and this website.
Last updated: October 21, 2026
These terms govern your use of xealai.com and XealAI services offered by Xeal Publishing LLC (“we,” “us”). By purchasing or using XealAI, you agree to these terms.
The service
XealAI provides a website we build and host (a Smart Business Site, including automatic updates from triggers set up with you), a lead-capture chatbot, a voice agent for missed and after-hours calls, and, depending on your plan, service pages, review management, CRM and marketing features. Features may evolve. We will not reduce paid plan value without notice.
Plans, billing, and usage
Plans have a 3-month minimum. The first 3 months are paid at checkout, and monthly billing starts in month 4. Included missed calls are described on the plans page. Extra calls are $2 each, based on a 3-minute average call. Email and text message sends are billed at cost. Where a no-setup-fee offer is advertised, it applies as stated at purchase.
Cancellation
3-month minimum. The first 3 months of every plan are paid upfront at checkout. If you cancel during that time, the cancellation takes effect after the first 3 months.
After the first 3 months. You can cancel anytime with 30 days notice. To avoid your next charge, give notice at least 30 days before your next billing date. If your notice arrives less than 30 days before your next billing date, that payment is still charged, your service continues through the end of that paid period, and you won't be billed again.
Your files. When you cancel, we package your website files, content, images and lead data from your account into an archive and send you a download link. On request, we can send it to your new team instead.
To cancel or make account changes, email [email protected].
Acceptable use
You will use XealAI for lawful business communications, comply with call recording and messaging consent rules in your jurisdictions, and provide accurate scripts and business information.
Disclaimer
Results (booked jobs, answer rates, revenue) vary by industry, volume, and how you use the service. We provide the tools and configuration; outcomes are not guaranteed.
Limitation of liability
To the fullest extent permitted by law, our total liability for any claim related to the service is limited to fees you paid us in the three months before the claim.
Contact
Xeal Publishing LLC · Dallas, TX · [email protected] · +1 908-308-9325